1. Introduction
At GTAGRILLPROS, we respect your privacy and are committed to protecting the personal information of our clients across the Greater Toronto Area. This policy explains how we collect, use, and safeguard your data when you visit gtagrillpros.com or use our services.
2. Information We Collect
- Contact Data: Name, email address, phone number, and service address provided via our booking forms.
- Communication Data: Summaries of phone calls handled by our automated assistant to help us provide accurate quotes and service notes.
- Usage Data: Anonymous information about how you interact with our website (cookies, IP address, browser type).
3. How We Use Your Information
We use your information strictly to:
- Provide and schedule grill cleaning and restoration services.
- Send service reminders and booking confirmations.
- Communicate via SMS or phone regarding your specific service requests.
- Improve our website and customer service experience.
4. Data Security
We implement industry-standard security measures to ensure your personal data is protected. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Automated Communications
By providing your phone number, you consent to receive communications from GTAGRILLPROS. This may include AI-generated call summaries or SMS updates regarding your grill service. You may opt-out of SMS communications at any time by replying "STOP".
6. Contact Us
If you have any questions regarding this Privacy Policy or your data, please contact us at:
GTAGRILLPROS
Email: hello@gtagrillpros.com
Phone: (437) 367-0727
Address: Brampton, Ontario, Canada